Contact Us – Open Box Deals and Support
Send us a message
How Can We Help You?
Shipping and In-Store Pick Up
Track Your Order
Most orders ship within 1-3 business days (larger items may require additional shipping time). Once your order ships, we will update your account and send you an email with your tracking information. Simply log into your account to find your tracking information or check your email. If you’re unable to find your tracking information, please email customer service at: support@simplysave.com
In-Store Pick Up
Once your initial payment is processed, we will email you pick up instructions within 1 business day. If you’re unable to find your pick-up instructions, please email customer service at: support@simplysave.com
Cancellations & Returns
Cancel or Return an Item
For cancellation or return related inquiries, please email us at: support@simplysave.com. You can also review our Return Policy.
Billing & Payments
Billing & Payment Related Questions
If you have a question about your payment or need to update your payment method, please email support@simplysave.com.
Adding a Product
Want to Add an Item to Our Site?
If you don’t see an item you’re looking for, let us add it to our site for you. Simply email a link or provide the Model # of the item(s) you’d like to add and email support@simplysave.com. Most items are added within 1 business day. We will email you a link once the item is added to our site.